FAQs
Getting Started
What is RoadSet?
RoadSet is an educational resource developed by the Australian Road Safety Foundation. The program is designed for Grade 9 students (15-year-olds) and focuses on increasing road user awareness to help reduce road trauma nationally.
RoadSet can be easily integrated into the Australian Curriculum’s Health and Physical Education learning area or can be run as a separate wellbeing or road safety education program
How can I as an Educator, access the RoadSet tool and RoadSet resources?
Accessing the program is easy. Visit www.roadset.com.au to access the RoadSet tool and resources.
How can I register or login to RoadSet?
Simply visit app.roadset.com.au/register/ and access the RoadSet tool. You can also opt to save the app to your homescreen for easy access.
Technology
Who can I contact for help?
You may contact roadset@arsf.com.au for assistance.
What browsers does RoadSet work with?
The experience is compatible with:
Desktop: Edge, Chrome, Firefox, Safari
Mobile Devices: iPhone 6 and upward, Android 2015 releases and upward
Mobile and Tablet: Chrome, Firefox, Safari
Android: Chrome, Firefox
For an optimised experience we recommend using Chrome on a desktop or tablet.
Why can’t I log into my account?
If you’re having problems logging in, first double check your email address and password is entered correctly. If you’re still having problems, you can reset your password using the ‘Forgot your password’ link at app.roadset.com.au/login
Where can I find my password reset information?
If you have forgotten your password, just select the ‘forgot your password’ link at app.roadset.com.au/login and follow the prompts to reset.
Why is RoadSet not loading?
If RoadSet fails to load correctly, there are a number of simple steps you can try yourself. These include clearing your browser cache, restarting your computer and making sure you have sufficient internet connection. If these methods don’t solve your issue, please contact roadset@arsf.com.au
Why is there no sound?
First, check the volume on your device is active and adjusted. You may also need to check the settings inside the app to make sure the mute button is not enabled.
Can I use RoadSet offline?
RoadSet is a Progressive Web App which means it leverages data cached in your last interaction with the app. RoadSet does consider poor internet connection, however we recommend connecting to the internet.
General
How do I change my password or email address?
If you need to reset your password, simply select the ‘reset your password’ option from your profile in the dashboard.
To update your email address, select ‘update your details’ from your profile in the dashboard.
I have changed my email account. Can I transfer the modules I have already completed?
You may simply continue to use your account and enter your new email address by updating your details from your profile in the dashboard.
When will I get my certificate?
You can download your certificate upon completion of Module 10.
My certificate has my name misspelt. How do I change the spelling?
You can edit your name by updating your details in your profile in the dashboard.
How do I re-do a module?
RoadSet modules are sequential, which means you can only select replay on a module once it has been completed. This option will appear in your dashboard on completed modules.
How do I opt out of notifications?
You can select the “unsubscribe” link to stop receiving notifications.